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We believe that innovation is not defined by the tool, system, or process itself but how people use it to solve business problems and create new opportunities. For innovative solutions to transform business, it requires an organization to go beyond earning customer acceptance and instead change how people work and think.

Of the organizations we have worked with, those that achieved optimal results from innovation prioritized the human factors and prepared for the impact of the change. They had a combination of a well-designed solution, an engaged workforce and customer base, and effective processes to weather the transition.

Wild Icon supports and partners with organizations developing, implementing or improving programs, systems, and processes. We ensure the design of the solution meets both strategic goals and end-user needs and that change management, process improvement, and training interventions are prioritized and right-sized for the culture of the organization. Our goal is to bring together people, processes and technology.